Refund Policy

Take a look at my Sizing Guide available in the Nail Size & Measurement section, offering three straightforward methods to determine your nail size.
I'm more than willing to assist with any conversions; feel free to reach out via email at CONTACT@majesticollections.com or initiate a chat by clicking on the Chat box in the bottom right corner of this website.
If you already know your sizes, you can provide them during the ordering process. However, if you're uncertain about measurements, please refrain from guessing your size. While I take responsibility for the nails you receive, keep in mind that refunds or exchanges are not available for incorrectly sized orders. It's crucial to contact me first or consult the Size Guide here to avoid any sizing discrepancies.

• 10 nails of your size
• 24 adhesive tabs
• 1 nail file
• 1 cuticle stick
• Nail cleansing wipes
• Instructions on how to apply and remove them Tabs are ideal for shorter wear of around 2-4 days at a time and are reusable. If you opt for glue, you can use it for 2-3 weeks at a time (you have to prepare the glue yourself as it is not included).
Unless you request otherwise, multiple orders will be packaged together to keep your shipping costs down.

When applied correctly your nails can last up to two weeks. This varies depending on how you have applied them and how you look after them.
Nail glue: Up to two weeks. (you have to prepare the glue yourself as it is not included).
Nail tabs: (24 Tabs Included) These are great for a weekend and will last up to two to four days.

I proudly ship my handmade nails worldwide from my US-based fulfillment, with most of my lovely customers located in the United States.
Here are the estimated delivery timescales post-dispatch (exclusive of creation time):
• United States: 5-7 business days.
• Canada: 7-10 business days.
• UK, EU, Australia: 8-12 business days.
• Other countries: 10-14 business days.

I happily accept cancellations within 06 hours of purchase only.
Due to the unique nature of my products, I cannot accept returns or exchanges unless the items are damaged in transit. While I invest considerable time in creating each set and provide detailed ordering instructions, I cannot take responsibility for wrong-sized nail orders or overlooked on-site information.
Returned orders will not be refunded, given the custom nature of each item, which makes them unsuitable for resale. If your order is returned (e.g., as an
'unclaimed' item), you will need to coordinate re-delivery with me.
Please reach out if you encounter any issues with your order. Your satisfaction is incredibly important to me, and I want to ensure that you love your items!

Expect a top-notch, long-lasting manicure with my Custom Made sets, meticulously crafted using salon-quality materials, including gel tips (not plastic), hard gel, gel polishes, pigments, and genuine Swarovski crystals. Each set is expertly coated with high-shine or matte finish UV gel for optimal strength and durability. If you have queries about a specific design or finish, feel free to drop me a message. For budget-friendly glamour in a hurry, check out my Ready to Ship collection, available several times a year, featuring carefully sourced machine-made nails with the same application methods as Custom Made sets. Don't miss out-turn on Instagram post notifications for upcoming sales!

All Custom Made sets are meticulously handcrafted by me based on your preferences. Some designs feature longer tips for better photography and to align with the aesthetics of my brand. Please note that if you choose a design with larger Swarovski crystals, the layout and/or size of crystals may be adjusted to fit, but I'll always maintain the original design's aesthetic.