Shipping policy

Order Confirmation

Once your order has been successfully placed and verified, we begin preparing it as quickly as possible.

Because our products are handmade and made to order, modifications or cancellations are only possible within 6 hours of placing your order.

If you need to make changes, please contact us as soon as possible.

Processing Time

Every set of Majesticollections press-on nails is handcrafted with care.

Our standard processing time is 3–5 business days. During busy seasons or for custom orders, processing may take slightly longer.

Shipping Information

We proudly ship worldwide.

Estimated delivery times below do not include processing time.

Country/Region Shipping Method Cost Estimated Delivery
United States Economy Shipping $5.95 (Free on orders over $70) 7–10 Business Days
United Kingdom Economy Shipping $5.95 (Free on orders over $70) 7–10 Business Days
Canada Economy Shipping $6.95 (Free on orders over $70) 8–12 Business Days
Europe (France, Germany, Italy, Spain, Netherlands, Belgium, etc.) Economy Shipping $7.95 10–14 Business Days
Australia Economy Shipping $8.95 10–14 Business Days
Rest of the World Economy Shipping $9.95 10–20 Business Days

Please Note

  • Total Delivery Time = Processing Time + Shipping Time
  • Delivery estimates are based on previous shipping data and are not guaranteed.
  • Shipping times may be longer during holidays, severe weather, customs inspections, or other events beyond our control.

Refused or Unclaimed Packages

If an order is refused, unclaimed, or returned because of an incorrect shipping address provided by the customer, the order is not eligible for a full refund.

If the package is successfully returned to us, we may issue a 50% refund of the purchase price or arrange reshipment after payment of the new shipping cost.

Shipping Delays

Although we work hard to deliver every order on time, Majesticollections cannot be held responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather conditions
  • Public holidays
  • Other circumstances beyond our control

By placing an order, you acknowledge and accept these possible delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

You can also track your order through our Track Order page on the Majesticollections website.

Please allow 24–72 hours for the tracking information to become active after shipment.

Taxes & Duties

Import taxes, customs duties, and VAT may apply depending on your country's regulations.

Any applicable customs fees are the responsibility of the customer unless otherwise stated during checkout.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Majesticollections
Email: support@majesticollections.com

Contenido desplegable

How do I determine the right nail size?

Take a look at my Sizing Guide available in the Nail Size & Measurement section, offering three straightforward methods to determine your nail size.
I'm more than willing to assist with any conversions; feel free to reach out via email at CONTACT@majesticollections.com or initiate a chat by clicking on the Chat box in the bottom right corner of this website.
If you already know your sizes, you can provide them during the ordering process. However, if you're uncertain about measurements, please refrain from guessing your size. While I take responsibility for the nails you receive, keep in mind that refunds or exchanges are not available for incorrectly sized orders. It's crucial to contact me first or consult the Size Guide here to avoid any sizing discrepancies.

What comes with your press-on nail kit?

• 10 nails of your size
• 24 adhesive tabs
• 1 nail file
• 1 cuticle stick
• Nail cleansing wipes
• Instructions on how to apply and remove them Tabs are ideal for shorter wear of around 2-4 days at a time and are reusable. If you opt for glue, you can use it for 2-3 weeks at a time (you have to prepare the glue yourself as it is not included).
Unless you request otherwise, multiple orders will be packaged together to keep your shipping costs down.

How long will my nails last?

When applied correctly your nails can last up to two weeks. This varies depending on how you have applied them and how you look after them.
Nail glue: Up to two weeks. (you have to prepare the glue yourself as it is not included).
Nail tabs: (24 Tabs Included) These are great for a weekend and will last up to two to four days.

Do you offer worldwide shipping, and what is the expected shipping duration?

I proudly ship my handmade nails worldwide from my US-based fulfillment, with most of my lovely customers located in the United States.
Here are the estimated delivery timescales post-dispatch (exclusive of creation time):
• United States: 5-7 business days.
• Canada: 7-10 business days.
• UK, EU, Australia: 8-12 business days.
• Other countries: 10-14 business days.

Policies, Cancellations, Returns & Exchanges

I happily accept cancellations within 06 hours of purchase only.
Due to the unique nature of my products, I cannot accept returns or exchanges unless the items are damaged in transit. While I invest considerable time in creating each set and provide detailed ordering instructions, I cannot take responsibility for wrong-sized nail orders or overlooked on-site information.
Returned orders will not be refunded, given the custom nature of each item, which makes them unsuitable for resale. If your order is returned (e.g., as an
'unclaimed' item), you will need to coordinate re-delivery with me.
Please reach out if you encounter any issues with your order. Your satisfaction is incredibly important to me, and I want to ensure that you love your items!

How strong are the nails?

Expect a top-notch, long-lasting manicure with my Custom Made sets, meticulously crafted using salon-quality materials, including gel tips (not plastic), hard gel, gel polishes, pigments, and genuine Swarovski crystals. Each set is expertly coated with high-shine or matte finish UV gel for optimal strength and durability. If you have queries about a specific design or finish, feel free to drop me a message. For budget-friendly glamour in a hurry, check out my Ready to Ship collection, available several times a year, featuring carefully sourced machine-made nails with the same application methods as Custom Made sets. Don't miss out-turn on Instagram post notifications for upcoming sales!

Can I expect my press-ons to match the pictured design exactly?

All Custom Made sets are meticulously handcrafted by me based on your preferences. Some designs feature longer tips for better photography and to align with the aesthetics of my brand. Please note that if you choose a design with larger Swarovski crystals, the layout and/or size of crystals may be adjusted to fit, but I'll always maintain the original design's aesthetic.